Responsible Gaming

Gaming Should Be Entertainment

At Garden Pavilion, we believe that casino gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. While gaming can be fun and exciting, it carries real risks. Please play responsibly and within your means.

Age Verification

You must be 18 years of age or older (or the legal age in your jurisdiction) to access and use our services. Garden Pavilion takes age verification seriously and reserves the right to request proof of age at any time.

By using this website, you confirm that you are legally of age to participate in gaming activities in the United Kingdom.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone else, it may indicate a problem:

• Spending more time or money on gaming than intended
• Chasing losses by continuing to play to win back money
• Hiding gaming activities or lying about the amount spent
• Neglecting family, work, school, or other responsibilities due to gaming
• Using gaming as a way to escape problems or difficult emotions
• Borrowing money to fund gaming activities
• Feeling anxious or irritable when unable to play
• Failed attempts to reduce or stop gaming
• Experiencing relationship conflicts related to gaming habits

Self-Help Tools

Garden Pavilion offers several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly).
• Loss Limits: Establish a maximum amount you can afford to lose during a gaming session.
• Reality Checks: Receive regular reminders during play sessions about time spent and money wagered.
• Session Time Limits: Set automatic time restrictions to help manage the duration of your play.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need a break from gaming.

To adjust these settings, log into your account or contact our customer support team.

Support Organisations

If you're struggling with problem gambling, help is available. The following organisations offer free, confidential support:

United Kingdom

• GamCare — Free and confidential support for problem gambling
  www.gamcare.org.uk
  Phone: 0808 8020 133 (Free, 24 hours, 7 days a week)
• GamStop — National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Register to self-exclude from all UK-licensed online gambling operators at once
• Gamblers Anonymous — Support meetings and peer assistance
  www.gamblersanonymous.org.uk

Other Jurisdictions

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Take Action Today

If gaming is affecting your health, finances, relationships, or wellbeing, please reach out for support. There is no shame in asking for help — professional advisors are available and ready to assist you confidentially, at no cost.

Your health and safety matter. If you need help, contact one of the organisations listed above immediately.

Last updated: 2026. Garden Pavilion is committed to promoting responsible gaming practices across all our services.